TERMS & CONDITIONS

Terzo
3011 Steiner Street
San Francisco, CA 94123
United States

Last Updated: February 2026

Welcome to the Terzo website (“Site”). These Terms & Conditions (“Terms”) govern your use of our Site and any online services, including reservations, event inquiries, gift card purchases, and newsletter sign-ups. By accessing or using this Site, you agree to these Terms.

If you do not agree with these Terms, please do not use this Site.

1. About Terzo

Terzo is a neighborhood restaurant located in San Francisco, California. The Site is owned and operated by Terzo (“we,” “us,” or “our”).

2. Use of This Website

You agree to use this Site for lawful purposes only. You may not:

  • Use the Site in violation of any local, state, national, or international law

  • Attempt to gain unauthorized access to any portion of the Site

  • Interfere with or disrupt the Site’s security or functionality

  • Use automated systems (bots, scrapers, etc.) to access the Site without permission

We reserve the right to restrict or terminate access to the Site at our discretion.

3. Reservations & Online Ordering

If reservations or online ordering are offered through the Site or through a third-party platform:

  • All reservations are subject to availability.

  • We reserve the right to modify or cancel reservations due to operational needs.

  • Online orders may be subject to cancellation if items become unavailable.

Prices, menu offerings, and availability are subject to change without notice.

Third-party platforms (such as reservation or delivery services) are governed by their own terms and policies. Terzo is not responsible for the practices or policies of third-party providers.

4. Gift Cards

If Terzo offers digital or physical gift cards:

  • Gift cards are non-refundable and not redeemable for cash unless required by law.

  • Lost or stolen gift cards may not be replaced.

  • Gift cards are subject to applicable California laws.

5. Intellectual Property

All content on this Site, including:

  • Text

  • Images

  • Logos

  • Menus

  • Graphics

  • Design elements

is the property of Terzo or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any materials from this Site without prior written permission.

6. Food Allergies & Dietary Information

While we strive to accommodate dietary preferences and food allergies:

  • Our kitchen handles common allergens including dairy, nuts, wheat, soy, and eggs.

  • We cannot guarantee that any item is completely free of allergens.

Guests with food allergies should inform staff directly when dining with us.

Information provided on this Site is for general informational purposes and may not reflect the most current preparation practices.

7. Limitation of Liability

To the fullest extent permitted by law:

Terzo shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of this Site.

All content is provided “as is” without warranties of any kind, express or implied.

8. Privacy

Any personal information submitted through the Site (such as contact forms or newsletter sign-ups) is handled in accordance with our Privacy Policy.

We do not sell personal information. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

ACCESSIBILITY STATEMENT

Terzo is committed to ensuring digital accessibility for all guests, including individuals with disabilities.

We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.

Ongoing Efforts

We are actively working to:

  • Maintain clear navigation and logical structure

  • Provide alternative text for meaningful images

  • Ensure sufficient color contrast

  • Enable keyboard navigation

  • Provide accessible forms and reservation functionality

  • Offer captions for multimedia content when applicable

Accessibility is an ongoing effort, and we continually seek to improve the user experience for everyone.

Need Assistance?

If you experience difficulty accessing any part of our website or need assistance with reservations, menu information, or any other service, please contact us:

Email: ava@terzosf.com
Phone: (415) 441-3200
Address: 3011 Steiner Street, San Francisco, CA 94123

We aim to respond to accessibility-related inquiries within 48 hours and will make reasonable efforts to provide the requested information in an accessible format.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the Site after updates constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of California. Any disputes arising from use of this Site shall be resolved in the courts located in San Francisco County, California.

If you have questions regarding these Terms & Conditions, please contact us at ava@terzosf.com